Delivery

When will I receive my order?

Here’s what to expect once your order is placed:
1. You will receive an order confirmation email that will include an estimated shipment date(s) (FREE shipping 14-21 days,
DHL Express 3-5 days) based on date when the order was placed.
2. Once the order is shipped, you will receive a shipping confirmation email.

Can I track my international order?

Yes you can! Here’s how it works:

Free Shipping:

• Go to https://ukrposhta.ua/en/
• Find “enter tracking number”
• Write your tracking number
• Push the botton “track”

DHL Express:

• Go to https://dhl.com
• Find “tracking number”
• Write your tracking number
• Push the botton “track”

What is the delivery timeframe for my international order?

Most in-stock items generally ship from our office within 2 business days. (“Business days” are Monday-Friday, excluding holidays). Since delivery timeframes vary depending on destination, a more accurate estimate will be provided during checkout.

Please note: although we try our best to deliver your items during the estimated timeframe, delivery dates are not guaranteed.

We are not responsible for any duty/import/taxes/customs/etc charges you may incur.
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